Through the Yext platform, you can choose to send a single invite to generate a first party review from a specific customer, or multiple invites to generate them from a larger audience. You can also generate first party reviews outside of the Yext platform by using the Review Generation URL.
1. Click Reviews in the top navigation bar.
2. Click on the Generation sub-tab.
3. Click on the Send Invitations button.
4. Click Send Single Invite.
5. Select the desired location.
6. Enter the customer’s contact information. You can choose to send the invite via SMS or email.
7. Select an invite template.
8. Click on the Send Invite button.
For information on how to add first party reviews to your website, visit Create a Reviews Widget.