1. Click Knowledge Manager in the top navigation bar.
Small Business Customers with one entity (e.g., location or event)You will automatically be directed to your entity page, so skip to step 3.
2. Click Edit next to the desired entity.
3. Click on the desired field to make changes.
4. Once you’ve added or edited your content, click Save.
Additional Editing Options
- Knowledge Assistant
- To edit specific fields on the go using the Knowledge Assistant, see Use Knowledge Assistant to update content.
- Scheduled Updates
- To schedule updates in advance, see Create Scheduled Updates.
- Multi-language Profiles (Partners and Enterprise Customers)
- To edit another language profile, navigate to the Languages box on the right side of the page and click on the desired language. Then follow steps 2-4 above. Note, this section is only visible in accounts that have the Multi-language Profile feature enabled.
- Spreadsheet Upload
- To edit entites in bulk, see Edit Entities Through Spreadsheet Upload.