This article explains how to remove services from customer entities. Note that services must first be active for a minimum of 30 days.
- Click Knowledge Graph in the navigation bar and click Entities.
- Select the entity or entities you would like to remove services for.
- Click on the More Actions button and select Remove Services.
- Select the service you want to remove and click Continue.
- Review the cancellation request, then click Continue to process the cancellation.