This article provides detailed instructions on how to set up email notifications for Listings. Email notifications created for Listings can alert you of things like listings that aren't synced, linked account issues, possible duplicates, and more.
You can also create notifications for Analytics and Reviews. To do that, see Create Analytics Email Notifications or Create Reviews Email Notifications accordingly.
To create Listings email notifications:
- Click on the Account Details icon in the navigation bar and click Account Settings.
- Click Notifications.
- Click on the Create New Notification button.
- Click Listings.
- Select what you would like to include in the notification. Make sure you select which entities, folders, or labels that you would like notifications for. Otherwise, notifications will be for all entities by default.
- Invalid Location Data Issues: Notifications about listings that aren’t synced.
- For more information about listing status details, see Listing Status Detail Overview.
- Location Verification Issues: Notifications about listings that need to be verified.
- For more information about verifying your Google Business Profile listing, see How to Verify Your Google Business Profile Listing.
- Publisher Credential Issues: Notifications about listings with linked account issues.
- For more information about linking to your Google Business Profile listing and Facebook page, see How to Link Google Business Profile and How to link Facebook.
- Possible Duplicates: Notifications about listings with duplicate business information on publishers.
- For more information about duplicates, see Suppress Duplicate Listings.
- Invalid Location Data Issues: Notifications about listings that aren’t synced.
- Click Next.
- Select the desired frequency.
- Indicate who you would like the notification email to be sent to.
- Note: Notifications sent to Yext users will show data based on the user's access level, while notifications sent to email addresses will include all available data.
- If you enter an email address that is not associated with a user in the platform, you must press Enter on your keyboard to confirm the email address.
- If you select All Users or Specific User Roles, you can exclude certain users, by selecting the checkbox next to Exclude Users or User Roles. Then click into the text box and enter the first few letters of the user’s name or user role and select from the list that appears.
- Click Next.
- (Optional) Customize the subject line and body of the email.
- Click Customize email content.
- Enter your desired content into the Subject or Body text boxes.
- Click Next.
- Enter an internal name for this notification.
- Click Save Notification.
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