When syncing your data to the Knowledge Network, you have the option to initiate the launch process directly from the platform. This allows you to more easily and directly interact with the Yext teams that will execute the launch. This article provides an overview of the launch request process and the expected launch timeline. For steps to complete this process, see Request a Listings Launch.
Once you request to launch on a set of listings, the timeline will vary slightly depending on the site, and how much follow up is required after the initial launch request. However, overall, listings should go live 2-3 weeks from the launch request date.
Launch Process Overview
Users can request to launch the listings sync process directly from the Listings tab. Users can request to launch one immediately after the other, or come back and request to launch the remaining sites at any time. Once a request has been submitted for one of those options, that selection will be greyed out, as this only needs to be done once per site.
If a launch is not requested for all four options in a relatively short period of time, we will begin to show a partial set of launched listings in the Listings tab.
There are four options to request to launch listings on:
- Google My Business
- Extended Network
Google My Business, Facebook, and Apple all require additional steps for launch that are specific to that publisher, so they need to be launched individually. Users will submit additional information for these sites, and this information will be reviewed by internal teams at Yext to confirm that all settings have been selected correctly.
The Extended Network refers to all publishers that are in your subscription offering outside of Google My Business, Facebook, and Apple. This includes a set of the 150+ sites depending on your region and vertical. The Extended Network does not require any additional steps to go live, so once you request to launch, Yext will work in the background to push your data to those listings.