In order to sync information to OpenTable, you will need to make sure that your restaurant is configured correctly in the Knowledge Graph, based on the requirements from OpenTable. This article will walk you through the required steps.

Note: You must have an existing listing with OpenTable in order to sync data to their site. We do not support creating new listings on OpenTable at this time. Additionally, OpenTable only accepts restaurant entities that take reservations. For eligible clients, this integration supports:

• Lat/Long
• Address
• Business Description
• Phone Number
• Menu/Menu URL (only if they have Menu Listings or the Yext for Food add-on)
• Photos
• Listing Hours of Operation
• Website URL (only supported for paid OpenTable clients)

To configure your account to sync information to OpenTable:

Step 1: Convert any existing locations to restaurant entities

1. Enable the Restaurant entity type. For full instructions, see Enable Entity Types.
2. Preserve any relevant Custom Fields.
   • If you are using Custom Fields on your Location entities, enable the relevant Custom Fields for the Restaurant entity type.
   • To do this:
     1. Hover over your name in the top right corner and click Account Settings.
     2. Click Custom Fields in the sidebar.
     3. Click on the desired custom field, and click Field Availability, then select the checkbox next to Restaurant.
     4. Click Save.
   • This can also be updated using the Custom Fields: Update endpoint in v2 API by updating the field ’entityTypeAvailability’.
3. Ensure the location’s categories are supported under the Restaurant entity type.
   • Any categories that are not relevant to restaurants will no longer appear on the entity when the entity type is updated.
4. Convert any existing location entities to restaurant entities. 
   • Note, once a Location entity type has been converted to a Restaurant entity type it cannot be converted back.
   • To do this:
     1. Click Knowledge Graph in the top navigation bar.
     2. Click Edit next to the desired entity.
     3. Navigate to the Internal Use Only section.
     4. Click on the Type field and select Restaurant from the drop-down menu.
     5. Click Save.
   • You can also do this using the v2 Entities API.

Step 2: Indicate that the restaurant accepts reservations.

1. Click Knowledge Graph in the top navigation bar.
2. Click Edit next to the desired entity.
3. Navigate to the Business Details section.
4. Click on the Accepts Reservations field and select Yes from the drop-down menu.
5. Click Save.

   • You can also do this using the v2 Entities API.