Content suggestions allow you to review content changes from users in your Yext account as well as content feedback that external users have submitted directly from your listings on Google, Yelp, Facebook, and Bing.
This article details how to view and take action on content suggestions in the Knowledge Graph. For more information about Suggestions settings, see Manage Your Suggestions Settings.
Review content suggestions
- Navigate to Knowledge Graph > Suggestions to view all content suggestions.
- The Suggestions page will default to show suggestions assigned to you, or to any user groups you are part of.
- If your user permissions allow you to view unassigned suggestions, these will also display.
- Suggestions are grouped by entity and by field. You will only see suggestions for any fields or entities that your user permissions allow you to view.
- Click Review on a suggestion to take action on it and see more detail on the suggested content.
- To review multiple suggestions in sequential order, or to approve or reject suggestions on a field-by-field basis, select the checkboxes next to the desired suggestions and click Review All at the top of the Suggestions table.
Assign, reject, or approve a suggestion
- Click Assign to assign the suggestion to another user.
- If there are multiple suggestions on the field, select which suggestions you would like to reassign. Then select the desired user or user group to assign it to.
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Click Reject to reject the suggested content.
- If you have enabled Rejection Comments in your Suggestions settings, you can select a rejection reason and include a rejection comment. For more information, see Manage Your Suggestions Settings.
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Click Approve to accept the suggested content and apply it to the entity in the Knowledge Graph.
- If there are multiple suggestions on the same field, approving a suggestion will automatically reject the other existing suggestions on that field.
- To approve this suggestion, but preserve the other suggestions on the field, click the dropdown arrow next to the Approve button and select Approve Only.
Other suggestion actions
Add a comment
- Enter your comment in the Activity section and click Add Comment.
- Content suggesters are automatically notified of comments on their suggestions via email.
- If you have enabled Comment Attachments in your Suggestions settings, you can also attach a file to your comment. For more information, see Manage Your Suggestions Settings.
Lock or unlock a suggestion
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Click Lock to prevent other users from making edits to this field until the content suggestion is approved or rejected. Click Unlock to allow users to edit this field while the content suggestion is still open.
- Lock and Unlock options only appear if the Submission Locking setting is enabled in your Suggestions settings. For more information, see Manage Your Suggestions Settings.
View suggestion history
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Click History to view the version history of the suggestion.
- The History option only appears if the Suggested Edit Versions & Show Changes setting is enabled in your Suggestions settings. For more information, see Manage Your Suggestions Settings.