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Link Your Facebook Account

Who does this article apply to?

  • Enterprise, Partner, and Small Business accounts.
  • Accounts in all regions.

Linking your Facebook account with Yext allows you to manage Facebook listings, reviews, and social posts in Yext.

Note: If you are linking to an existing Facebook page, you need to verify your Facebook account before it can be linked with Yext. To do this, visit Facebook’s Identity Confirmation page and follow the instructions to verify your account. You will also need to turn on two-factor authentication and Location Services. For full instructions, see Facebook’s How do I get authorized to publish on my Page? article.

To link your Facebook account:

  1. Click on the Account Details icon (account_details_icon.png) in the bottom left corner of the navigation bar and click Account Settings.
  2. Click Linked Accounts.
  3. Click on the Link Account button for Facebook. A dialog box appears.
  4. Enter your Facebook login credentials. Note that you must log into the account that manages the Facebook Page.
    • Resellers: You can prompt your clients to complete this task on their own by using the Content Capture tool.
  5. Click Continue as [Your Name].
    • All permissions must be enabled for all of your locations in order to successfully sync to your account.
    • Yext can only link to business pages and will not have access to any pages that are not synced in the Yext platform. Linking your Facebook account will not affect your personal Facebook page in any way.
    • If you would like to create Instagram social posts with Yext, Instagram permissions will need to be enabled. For more information about posting on Instagram, see Instagram Posting.
  6. Click Select a location in the Assign to field, and select the location you'd like to assign the Facebook account to. Then click Link this account.
  7. Once the account is linked, finish the setup flow for the specific entity.
    1. Click Listings in the navigation bar and click Publishers
    2. Click on Facebook in the list of publishers.
    3. Click Set up to the right of the Facebook listing for the desired location.
    4. Select the Page for the intended location, or select the option to create a new Page. Then click Continue.
    5. Add a profile photo and cover photo. Both are required for certain categories in order for Yext to sync the business information to Facebook.
    6. Click Complete.