You can use Yext to add FAQs to your listings on Google with Google Q&A. To do this, your Google Business Profile account must be linked with Yext. See How to Link Google Business Profile for steps.
Note: Google Q&A is not available in every subscription. If you do not see this in your account, reach out to your Client Success Manager or contact Yext Support.
To add FAQs to Google listings in Yext:
- Click Content in the navigation bar and click Entities.
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Click on the entity you would like to edit.
- To edit multiple entities at once, visit the Edit Entities in Bulk article.
- Click Frequently Asked Questions in the left sidebar.
- Click on the Frequently Asked Questions field.
- Click + Add.
- Enter your question in the Question text box.
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(Optional) Enter your answer in the Answer text box.
- Note: You can save the question without entering an answer. However, the question will not sync to Google until you add an answer.
- Click + Add an item to add another question.
- Once you are done, click Save.
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