Users who don’t have permission to remove a review directly can flag a review for removal. Check out the Flagging and Removing Reviews section to learn how.
This will then create an unassigned review removal approval task. Account admins can then view, comment on, and action on (either keep or remove the review) the review removal approval tasks from their Tasks Inbox.
Approve Review Removal Tasks
To approve a Review Removal task, click the Remove button in the bottom corner of the Task Details tab. This will remove the review immediately.
Reject Review Removal Tasks
To reject a Review Removal task, click the Keep button in the bottom corner of the Task Details tab.
If you choose to keep the review (and thus reject the review removal request), you must provide feedback on why. This feedback will then appear in the Conversations tab of the task.