Shopify is a cloud-based e-commerce platform. The Shopify Product Connectors App keeps your Yext account in sync with your Shopify product catalog, enabling Yext Search and Pages to surface up-to-date product information.

This guide covers three steps:

1. Create a custom Shopify app
2. Install the Shopify Product Connectors App in the Yext App Directory
3. Set up webhooks in your Shopify account

Create a custom Shopify app

Shopify allows you to create custom apps to provision access to the Shopify APIs. You'll need to create a custom app to give Yext permission to access your Shopify store.

Start on your Shopify store homepage and follow the steps below:

1. Navigate to Apps > App & sales channel settings.
2. Click Develop apps for your store and click Create an app in the top right. Give the app a name and create it.
3. This app uses the Shopify Admin API. Select Configure Admin API Scopes and provision the read_products scope. Click Save in the top right corner.
4. Click Install App to retrieve your access token.
5. Authorize the installation and on the next page click Reveal token once. Copy and paste this token somewhere safe — you will need it when installing the Shopify Product Connectors App in Yext. You can only view this token once; Shopify does not allow you to retrieve it again after viewing.

Install the Shopify Product Connectors App

This app creates six connectors in your Yext account — three for comprehensive daily data pulls and three for handling near-real-time changes via webhooks:

• Products: Pulls in parent products and their photo gallery.
• Variants: Pulls in all product detail fields from variants.
• Images: Pulls in the primary image for each variant. Note: products without variants will only have a primary image on the parent product, not on the variant. Variant images sync daily, not in near-real time.
• Parent Product Updates: Adds newly created parent products and updates parent products in near-real time.
• Variant Product Updates: Adds newly created variant products and updates variants in near-real time.
• Product Deletions: Instead of deleting the entity, this connector adds a label — "Deleted in Shopify" — to preserve historical analytics. The label can be used to filter products out of Search or Pages.

To install the app:

1. Navigate to Apps > Directory and search for the Shopify Product Connectors app.
2. Review the app details and click Install.
3. Allow the connector to access your Yext account by clicking Next.
4. Input the following:
   • Shopify Store Name
   • Shopify API Access Token — the access token generated from your Shopify custom app.
5. Click Authorize, which will install and run the connector.
6. You will be redirected to the Shopify Parent Products Connector overview page. Click Run Connector to pull in all parent products.
7. Manually run the Variant Products connector and Variant Images connector as well. Navigate to the Connectors page, select each variant connector, and press Run Connector.
8. Check out your newly created Product entities in the Knowledge Graph.

After installing, you can also customize the following:

• Options mapping: Options are mapped to Shopify Option fields by default. If one of your options is color, size, or material, you can map these to built-in fields on the product entity instead of using Shopify Option 1, Option 2, and Option 3.
• Currency: The default currency for all variants is USD. To change this, update the Variant Products Update connector at transforms in steps 6 and 7.

Set up webhooks in your Shopify account

To keep your Shopify product catalog up to date in near-real time, you need to create webhooks in Shopify that trigger the appropriate connectors in Yext.

Create an app in Yext

First, create a developer app within Yext to retrieve an API key with proper permissions for your webhook endpoints.

1. Navigate to the Developer Console within Yext.
2. Select +Add an App and give it a name.
3. Under the API Credentials tab, add API permissions for the Management API Connectors endpoint.
4. Click Save.

Set up webhooks in Shopify

You will create 5 webhooks in Shopify. Each webhook requires a URL from the corresponding Yext connector — retrieved by navigating to the connector, clicking Edit Configuration, and copying the URL from the connector settings tab. Set the format to JSON and the Webhook API Version to 2022-10.

Parent product webhooks (product creation and updates):

1. Navigate to your Connectors page in Yext and select the Shopify Parent Product Updates connector.
2. Click Edit Configuration.
3. In the connector settings tab, copy the URL. Use this URL for both the product creation and product updates webhooks in Shopify.

Variant product webhooks (variant creation and updates):

1. Navigate to your Connectors page and select the Shopify Variant Product Updates connector.
2. Click Edit Configuration.
3. Copy the URL. Use this URL for both the variant creation and variant updates webhooks in Shopify.

Product deletion webhook:

1. Navigate to your Connectors page and select the Shopify Product Deletions connector.
2. Click Edit Configuration.
3. Copy the URL. Use this URL for your product deletions webhook in Shopify.

After all webhooks are saved in Shopify, your Shopify product catalog will stay in sync with Yext.