Yext Analytics includes a set of standard actions that can be configured and tracked out-of-the-box using the Events API.
Each standard action maps to one of four mutually exclusive action types. A CLICK cannot be an IMPRESSION, and vice versa. Action types control which aggregate metric the data is included in — for example, all actions with type CLICK are aggregated in click metrics.
The four action types are:
CLICKIMPRESSIONVIEWOTHER
The table below lists all standard actions and their corresponding action types.
| Action | Type |
|---|---|
ADD_TO_CART | CLICK |
APPLY | CLICK |
BOOK | CLICK |
CALL_TO_ACTION | CLICK |
CHAT_LINK_CLICK | CLICK |
DIRECTIONS | CLICK |
EVENT | CLICK |
FEATURED_MESSAGE | CLICK |
HEADER_LINKS | CLICK |
MAP_CARD | CLICK |
MAP_PIN | CLICK |
MENU | CLICK |
ORDER | CLICK |
PHONE | CLICK |
PRODUCT | CLICK |
THUMBS_DOWN | CLICK |
THUMBS_UP | CLICK |
TITLE | CLICK |
WEBSITE | CLICK |
ALL_TAB_NAVIGATION | IMPRESSION |
AUTO_COMPLETE_SELECTION | IMPRESSION |
BACKWARD_PAGINATE | IMPRESSION |
CASE_START | IMPRESSION |
CASE_SUBMITTED | IMPRESSION |
CHAT_IMPRESSION | IMPRESSION |
COLLAPSE | IMPRESSION |
EXPAND | IMPRESSION |
FILTERING_WITHIN_SECTION | IMPRESSION |
FORWARD_PAGINATE | IMPRESSION |
MESSAGE | IMPRESSION |
PAGINATE | IMPRESSION |
PRESET_PROMPT | IMPRESSION |
QUESTION_FOCUS | IMPRESSION |
QUESTION_SUBMIT | IMPRESSION |
REMOVED_FILTER | IMPRESSION |
SEARCH_BAR_IMPRESSION | IMPRESSION |
SEARCH_CLEAR_BUTTON | IMPRESSION |
VERTICAL_TAB_NAVIGATION | IMPRESSION |
VERTICAL_VIEW_ALL | IMPRESSION |
BRAND_ICON | OTHER |
CHAT_RESPONSE | OTHER |
ITEM_IN_LIST | OTHER |
POST | OTHER |
TICKET_URL | OTHER |
VOICE_START | OTHER |
VOICE_STOP | OTHER |
PROFILE | VIEW |
REVIEW | VIEW |
SCROLL_TO_BOTTOM_OF_PAGE | VIEW |