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Knowledge Base

Summer '19 Release

Custom Entity Types

Custom Entity Types

Entities are the building blocks of your Knowledge Graph. They’re where you store the information your customers are seeking. In the same way that Yext has always helped you drive the discoverability of your locations with landing pages, now you can do that with everything else. By creating custom entities like jobs, service areas, or inventory, you can provide brand verified answers on your pages for increased discoverability. And by linking these entities together, you can easily provide answers to the questions that your customers are asking about you.
Available to clients with the Base package or above.

Custom Field Types

Custom fields are what give custom entities their individual characteristics. By adding custom fields, you can determine which characteristics each entity should have, and display these characteristics through your pages. For example, a Custom Field Type for a promotional offer might have subfields like name, photo, expiration date, or description.
Available to clients with the Base package or above.

Custom Field Types
Home Screens

Home Screen

You can now create a custom Home Screen, with modules displaying important information like reviews awaiting response, analytics reports, helpful links, and other data you think is most critical to your users.
Available to clients with the Base package or above.