Create a Social Post – Yext Help

The Post feature allows you to make posts on Facebook, Google, and your website, directly from your dashboard.

To create a post:

Hover over Listings in the top navigation bar and click on the Posts sub-tab.
Click on the Make a new post... text box.
Add content to create your post.
- To add an Embedded Field to the post, click on the plus sign () in the bottom right corner of the text box.
  - Note: Embedded fields are not available for all publishers.
- Note: Character limits differ by site, see the next section of this article for more information.
If applicable, select the locations you would like to post to. Otherwise, all locations will be selected by default.
1. Click on the All Items button and select the desired locations, folders, or labels from the drop-down menu.
2. Click Apply.
Click on the relevant icons to select or deselect the sites you would like to post to. When a site is deselected, the icon will be grayed out.

(Optional) To add an Event or Call to Action to a Google Local Post, click + Add Event or + Add Call to Action.
- Note: If your Google Local Post has an Event, the End Date must be within a year of the posting date.
Click Post Now to publish your post, or click on the drop-down button next to Post Now to schedule the post for a future date and time.

Character limits by site

Facebook (): 5,000 characters
Google Local (): 1,500 characters
Your Site (): 5,000 characters

Responding to comments

If you allow customers to leave comments on your posts, those comments will be pulled in and displayed underneath your post in the Yext platform. To respond to a comment, you can click on the timestamp associated with the comment to respond directly on your Facebook Page.