Q&A labels are used to help categorize questions with similar characteristics within your account. Note, more than one label can be applied to a question. This article walks you through the steps to create, rename, delete, or apply Q&A labels.

To manage Q&A labels:

1. Click Reviews in the navigation bar and click Q&A.
2. Apply a Q&A label to a question.
   • To add a label to a single question:
     1. Click on the Details or Answers button next to the desired question. A dialog box appears.
     2. Click on the + Add Label link.
     3. Click Click to add and select from the list that appears. You can also create a new label here and add it to the question by entering a name for it followed by a comma.
     4. Click Save.
   • To add a label to multiple questions at once:
     1.  Select the checkboxes next to the desired questions.
     2. Click on the More Actions button, and select Apply Labels to Q&A. A dialog box appears.
     3. Select the label you would like to apply to the question from the list that appears. You can also create a new label here and add it to the questions by entering a name for it followed by a comma.
        • To add additional labels, click on the text box and select the desired label.
     4. Click Submit. If you are adjusting the current labels applied to a question, a second dialog box appears.
        Note: These new labels will replace any labels that were previously applied to the selected questions.
     5. Click Overwrite to confirm that you want to adjust the existing labels.

To rename or delete a label:

1. Click on the More Actions button, and select Manage Labels. A dialog box appears.
2. Click on the three dots to the right of the label and select Rename or Delete accordingly.