How to link Facebook – Yext Help

Linking your Facebook account with Yext allows you to update your Facebook business information, manage your reviews, and create social posts.

Enterprise Customers: You must reach out to your Client Success Manager to complete this process.

Note: If you are linking to an existing Facebook page, you need to verify your Facebook account before it can be linked with Yext. To do this, visit Facebook’s Identify Confirmation page and follow the instructions to verify your account. You will also need to turn on two-factor authentication and Location Services. For full instructions, see Facebook’s How do I get authorized to publish on my Page? article.

To link your Facebook account:

Hover over your name in the top right corner, and click Account Settings.
Click Linked Accounts in the sidebar.
Click on the Link Account button for Facebook. A dialog box appears.
Log into the account that manages the Facebook Page, or click Create New Account.
- Partners: You can prompt your clients to complete this task on their own by using our Content Capture tool.
Click Continue as [Your Name], then click OK to accept each permission request.
- Note: Yext can only link to business Pages. Linking your Facebook account will not affect your personal Facebook Page in any way.
If you manage multiple entities, select the entities to assign this linked account to.
Click Link this account.
Once the account is linked, finish the set up flow for the specific entity.
1. Hover over Listings in the top navigation bar and click on the Publishers sub-tab
2. Click on Facebook in the list of publishers.
3. Click Set up to the right of the Facebook listing for the desired location.
4. Select the Page for the intended location, or select the option to create a new Page. Then click Continue.
5. Add a profile photo and cover photo. Both are required for certain categories in order for Yext to sync the business information to Facebook.
6. Click Complete.