English (United States) Čeština Deutsch Español (España) Français (France) Italiano 日本語

See more

Create a User Group

Who does this article apply to?

  • Enterprise, Partner, and Small Business accounts.
  • Accounts in all regions.

User groups allow you to organize your users for things like Suggestions, approvals, or identifying types of users in your account. This article explains how to set up user groups.

The Suggestions feature allows you to approve or reject content that has been added or edited in the Knowledge Graph by users who only have the ability to suggest edits. When setting up Suggestions, you can select a user group to determine which users will approve these suggested edits. This article explains how to set up groups of users who will approve these suggested edits. To learn how to approve or reject requested edits, visit Approve or Reject Suggestions.

To create a User Group:

  1. Click on the Account Details icon (account_details_icon.png) in the bottom left corner of the navigation bar and click Account Settings.
  2. Click User Groups.
  3. Click + Add User Group.
  4. Enter a name for the user group.
  5. (Optional) Add a description for the user group.
  6. (Optional) Set a maximum number of users for the group.
    1. Select Set Maximum and enter a numerical value in the text box.
  7. Add Users to the group.
    1. Click on the + Add Users link to add users to the group. A dialog box appears.
    2. Click on Select Users and select the desired users from the drop-down menu.
      • Select users individually by name.
      • Select users based on their assigned roles.
        • When you select a role from the user picker, all users assigned that specific role will be added to the user group. For example, if you select the Full Control role, all users with the Full Control role assigned will be added to the group.
        • If roles change for these users at any point after being added to the user group, they will remain in the user group. If they should be removed, you will need to update the user group.
          • Note: if a user has had permissions removed and remains in the user group, they may not be able to take certain actions or review certain tasks. Permissions take priority over user group assignment. For example, if a user has permissions removed to approve social posts, they will not be able to action on social post approval tasks even if they are in a user group assigned to a social post approval task. 
    3. Click Apply.
    4. Click Save.
  8. Click Create Group.