Block Certain Query Suggestions From Appearing

Who does this article apply to?

Enterprise, Partner, and Small Business accounts.
Accounts in all regions.

Our query suggestion system automatically filters profanity from popular queries, but if you wish to filter out additional content (say a competitor’s name), you can blacklist either terms or regex by doing the following:

Click Search in the navigation bar and click on the desired Search experience.
Click Edit as JSON in the navigation bar to open your Search Configuration file.
Within thequerySuggestions object, add the terms within the popularQueriesBlacklistedTerms or popularQueriesBlacklistedRegex object depending on whether you want to blacklist terms or regular expressions:
- popularQueriesBlacklistedTerms if you have specific terms to blacklist.
- popularQueriesBlacklistedRegex if you want to blacklist a regex pattern. Be sure to validate and test your regex using a tool like https://regex101.com.

Your JSON should use the following format:

"querySuggestions": {
  "popularQueriesBlacklistedTerms": [
    {
      "term": "student loanbrokerage servicespay my loan log"
    },
    {
      "term": "bad query"
    }
  ],
  "popularQueriesBlacklistedRegex": [".*bad word.*", "^\d{3}-\d{2}-\d{4}$"],
  "universalPrompts": [],
  "verticalPrompts": []
}

You’ll need to wait for the site to re-index before this update will take place. Re-indexing happens on a nightly basis. For more information on popular queries and blacklisting them, visit the Query Suggestions unit.

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