Create Listings Notifications – Yext Help

This article details how to set up notifications for Listings. Listings notifications can alert you to things like current listing status, sync issues, or account connection issues so that they can be actioned as soon as possible.

To create other types of notifications, see these resources:

Create a new Listings notification

Access your Notifications settings. You can do this in one of two ways:
- Click on the bell icon at the bottom right corner of the navigation bar. Then, click Manage Notifications in the upper right of the Notifications popup.
- Click on the Account Details icon in the bottom left corner of the navigation bar and select Account Settings. Then, click Notifications.
From your Notifications settings, click the Add Custom Notification button.
Select the Listings product area.
Choose your notification type:
- Listings Status: Get a scheduled report of your live listings’ statuses.
- Listings Sync Issues: Get a scheduled report of any listings with outstanding issues affecting their sync status.
- Linked Accounts Issues: Get notified if your linked account becomes disconnected from your Yext account or an entity (available for Google, Facebook, Apple, Yelp, and TrustPilot).
- Pending Google Admin Notifications: Get notified of any pending Google admin invitations that have been sent from your Yext account.
  - See Add Google Business Profile Admins to Listings for more on managing Google admins in Yext.
- Duplicate Suppression: Get notified when a potential duplicate listing is found for an entity that matches your chosen filter criteria.
When you choose your notification type, a dropdown menu will appear to allow you to set criteria for the entities or linked accounts that should be included in your notification.
Select who you would like the notification to be sent to:
- Myself: Only you (via the email address associated with your Yext user profile)
- All Users: All users on the Yext account
- Specific User Roles: Every user with the selected user role(s)
- Specific Users and/or Email Addresses: Choose users from your Yext account and/or enter email addresses if you would like the notification to be sent to users who do not belong to your Yext account.
  - If you select All Users or Specific User Roles, you can exclude certain users by selecting the checkbox next to Exclude Users or User Roles. Then, select the user from the list that appears.
Select your preferred delivery method:
- In-Platform: Recipients will receive the notification in the Yext platform. See in-platform notifications by clicking on the bell icon at the bottom of the navigation bar.
- Email: Recipients will receive the notification via email.
If you selected Email, click Configure Email Settings to customize the notification email.
- Select your desired frequency:
  - Daily
  - Weekly (choose the day of the week)
  - Monthly (choose the day of the month)
  - Quarterly
- The default notification content will be displayed. You can keep this, or click Customize Email Content.
  - Enter your desired content into the Subject and/or Body.
- Click Save.
Under Set notification name, enter an internal name for the notification.
Click Save.