This article covers how to delete a review response. Removing a review response in the Yext platform will also remove the response from the third-party publisher. For more information about deleting reviews, see Delete a Review.
Note: Deleting a Review Response is not available for all publishers. However, you can edit an existing Review Response on certain publishers. For more information, see Edit a Review Response.
To delete a Review Response:
- Click Reviews in the navigation bar and click Monitoring.
- Click on the Respond button next to the response you’d like to delete. A dialog box appears.
- Click on the Delete link below the response. A dialog box appears.
- Click Delete to remove the response and any responses associated with the response.