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Create an FAQ Locator Page

Who does this article apply to?

  • Enterprise accounts.
  • Accounts in all regions.

 

We are no longer implementing new Page Builder sites. This help article is for existing Page Builder clients to maintain their existing Page Builder sites.

We’ve launched a new Pages in-platform experience for marketers. To learn more, check out the guide here.

For current Pages customers interested in accessing these new capabilities in addition to the current experience, talk to your account team to learn more about how to rebuild your pages on this new experience.

 

FAQ Locator Pages allow you to publish a webpage with a list of your FAQs. These pages can then link out to individual pages for each FAQ, or pages containing other relevant content. To set up individual FAQ pages, see Create an Individual FAQ Page. For more information on FAQ Pages, see FAQ Pages Overview.

Note: Schema.org markup will automatically be added to your Page Builder Template for any FAQs when you use the FAQ List Module, so you don’t need to configure custom schema.org markup for FAQ Lists.

To create an FAQ Page Locator:

  1. Click Pages in the navigation bar and click All Sites.
  2. Click Edit next to the site you would like to create the Template under.
    • If you have not created a Site yet, click on the + Add New Site button. For full instructions on adding a Site, see Add a Site.
  3. Click + Add New Template. A dialog box appears.
  4. Click Select Page Type and select Static Page.
  5. Click Choose Entity Type and select FAQ.
  6. Click Continue.
  7. Enter the page name in the text box and click Create.
  8. Configure your FAQ List module.
    1. Click FAQ List in the sidebar.
    2. Click on the FAQ List module in the sidebar.
    3. Click Headline and enter the desired headline text that will appear above your FAQ list.
    4. (Optional) Click Image to add an image to the FAQ List module.
      • If you don’t select or upload an image, the module will not display a photo.
    5. Click FAQ List and choose the entity and the field you would like to pull the FAQ list from.
    6. Click Next.
    7. Once you’ve made your desired customizations to the FAQ List module, click on the Back to Knowledge Graph link to return to the sidebar.
  9. Make the desired adjustments to the rest of the modules on the page. For more information on adding additional modules or customizing the design of your page, see Customize your Pages.
  10. Publish your Template. For full instructions, see Publish your Pages.

To preview your page, click on the Share button. For more details, see View Page Preview links.