In order to sync listings from Yext to Facebook, you must either confirm an existing listing you would like to sync with or prompt Yext to create a new listing. This article walks you through the steps to identify which Facebook listing to sync to.
- Click Listings in the navigation bar and click Publishers.
- Click on Facebook in the list of publishers.
- Click Identify Listing next to the corresponding Facebook Listing that isn’t synced. A dialog box appears.
- The system will surface a list of pages that match your entity.
- You should only select a listing if you are confident that it represents your location and you are authorized to manage the data on the listing. Otherwise, follow the prompt to create a new listing.
- Identify the correct match. To select a listing from the list of potential matches:
- Select the radio button next to the desired listing.
- Click Submit.
- Click Match and Claim to confirm that you want to take over this claimed listing.
- If there are no matches, or you are not confident that the match represents your location:
- Click on the Click here to create a Facebook listing or Click here to create a new page link.
- Click Create Listing to confirm that you would like to create a listing for the entity.