In order for listings in Yext to sync with Google and Facebook, they must be associated with a Google or Facebook account. This article walks you through the steps to assign the correct publisher account to listings if they do not already have one assigned.
To assign a linked account to a listing:
- Click Listings in the navigation bar and click Publishers.
- Click on Google Business Profile or Facebook in the list of publishers.
- Click Fix Listing next to the corresponding listing that isn’t synced. A dialog box appears.
- Select the linked account you wish to proceed under.
- If you don’t see the correct linked account, click Link a [Facebook or Google Business Profile] account in the Linked Accounts section of Account Settings to go through the steps to link the correct account with Yext.
- For Google Business Profile listings, select the Location Group you would like to manage the listing under.
- If you don’t see the correct Location Group, please reach out to Yext Support.
- Click Save.
- This will assign the Linked Account to the entity in question.
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